PRIVACY PRACTICES

Read our full Notice of Privacy Practices here.

We at Vision Quest Optometry Group are required by law to maintain the privacy of out patients’ health information (AKA “Protected Health Information” and referred to herein as “PHI”). We are required to provide you with notice of our legal duties and privacy practices with respect to your PHI notice, to notify you upon a breach of unsecured PHI, and follow the terms of this notice.

YOUR PROTECTED HEALTH INFORMATION (PHI)

We collect PHI from you through treatment, payment, related healthcare operations, the application and enrollment process, healthcare providers, health plans, or our other activities in connection with the general management of the practice/facility. Your PHI includes any information be it oral, written, or recorded that is created or received by certain healthcare entities including healthcare providers, hospitals, pharmacies and other facilities as well as health insurance companies or health plans. The law specifically protects information that relates to the past, present or future treatment or payment for your healthcare, or your enrollment in a health plan, that contains your name, address, SSN, insurance number or any other information or data that could be used to identify you as the individual patient who is associated with that health information.

You have the right to receive confidential communications of your PHI. You may request to receive such communications by alternative means or at alternative locations. We may require written requests. We must accommodate your request if it is reasonable and you clearly state that disclosure of all or part of the information to which the request pertains, if not restricted, would endanger you. We will not require you to provide an explanation of the basis for your request as a condition of providing such communications to you.

We will limit disclosures to the minimum necessary to conduct business and be of service to our patients. We will make reasonable efforts to minimize ‘incidental disclosures’. At no point will your PHI be sold to outside vendors for commercial use. Vision Quest Optometry Group and LensCrafters are both ‘Providers’. We will share patient information as part of the ‘treatment chain’ for the benefit and convenience of our patients.